Shipping policy

Domestic Shipping

We aim to provide timely and efficient shipping to all our customers. We partner with a trusted shipping carrier (Blue Dart), to deliver your orders safely and promptly.

Shipping Timeframes

• Domestic Shipping: Orders within India typically arrive within 5-7 business days

We typically process and dispatch orders within 2 business days of receiving them, ensuring a swift and efficient delivery experience

Please note that delivery times may vary based on factors such as national holidays, peak seasons, and unforeseen delays by the courier service.

Shipping Costs
Our product pricing is designed to be all-inclusive, covering transportation and applicable taxes for most locations. However, for certain delivery areas, particularly in remote or less accessible regions, additional transportation charges may apply based on the destination pincode. These charges will be communicated clearly during the checkout process, ensuring full transparency. We strive to keep these additional costs as minimal as possible while ensuring timely and secure delivery of your order.

Lost or Delayed Shipments
In the rare event that your package is lost or delayed, please contact our customer service team at toyhouseindia@gmail.com with your order details. We will work with the courier to investigate and resolve the issue. If necessary, we will replace or refund the order.

Customs and Duties for International Orders
For international orders, the recipient is responsible for any customs duties, taxes, or fees that may be imposed by their local government. We recommend checking with your country’s customs office to determine these charges before placing an order.